Privacy Policy

Last updated: June 9, 2026

This Privacy Policy explains how Fashion Nueva (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit fashionnueva.com (the “Website”), place an order, or use our services.

We handle personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) where relevant.

Please read this policy carefully to understand how your information is handled.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be published on this page, and the “Last updated” date will be revised accordingly.

Collection and Use of Personal Data

To provide and improve our services, we may collect personal information from different sources. This information is used to process orders, communicate with customers, provide support, comply with legal obligations, and protect our business and users.

Types of Information We Collect

Information You Provide Directly

When using our Website or services, you may provide:

Full name, email address, phone number, and shipping address
Payment and billing information, processed securely through third-party payment providers
Order details and purchase history
Communications sent to our customer support team

Automatically Collected Information

When you browse our Website, certain information may be collected automatically, including:

IP address
Device type and browser information
Pages visited and interaction behaviour
Cookies and similar tracking data

This information helps us improve website performance, functionality, and user experience.

Information from External Sources

We may receive limited personal data from trusted third parties, such as:

Payment service providers
Shipping and fulfilment partners
Analytics and advertising platforms

These parties only process the data necessary to provide their specific services.

How We Use Your Information

We use collected data for the following purposes:

To process and deliver orders
To communicate about purchases, returns, or enquiries
To provide customer support
To improve website functionality and performance
To send marketing communications where permitted by law
To detect and prevent fraudulent activity
To comply with legal and regulatory requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality, analyse usage, and improve the shopping experience.

You can manage or disable cookies through your browser settings. Please note that some features of the Website may not function properly if cookies are disabled.

Sharing of Personal Data

We only share personal information when necessary, including with:

Service providers that support our operations
Payment processors and delivery partners
Analytics and marketing providers
Authorities or regulators where legally required

We do not sell personal data to third parties.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before providing any personal information.

Children’s Data

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is identified, it will be removed promptly upon notification.

Data Security and Retention

We use appropriate technical and organisational measures to help protect your personal data. While no system can guarantee absolute security, we take reasonable steps to prevent unauthorised access, misuse, loss, or disclosure.

Personal data is retained only for as long as necessary to:

Fulfil orders and provide services
Comply with legal, tax, or accounting obligations
Resolve disputes and enforce agreements

Your Rights

Depending on applicable law, you may have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data
Restrict or object to processing
Withdraw consent where applicable
Request transfer of your data
File a complaint with a supervisory authority

To exercise any of these rights, please contact us at:
support@fashionnueva.com

We may request identity verification before processing your request.

International Data Transfers

Your personal information may be processed or stored in countries outside your place of residence. Where this occurs, we aim to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

Contact Information

Website Name: fashionnueva.com
Business Name: A.J. Azimi
Business Address: Kanaalstraat 219, 7547 AS, Enschede, Netherlands
Email: support@fashionnueva.com
Phone Number: +44 7868195480
Dutch Chamber of Commerce (KvK) Number: 83144080
Dutch VAT Number: NL003782093B88